Flow360 Email Interactions

Primary manager preferences control whether Helpdesk issues and extra notes for issues and works orders are allowed.

Using the standard template allows location to be specified

Issues can be emailed without using the template at all though this not recommended.

Note additions (including attachments) can be emailed and linked to existing Helpdesk issues, works, works items, projects, bookings (including events) and inspections records.

How replies sent to response@flow360.net are handled