Providers (admin, staff and field)

Introduction to the Service Provider's Role

Responsibilities

The service provider's role within Flow360 includes these areas:

receiving and responding to new works enquiries and orders
updating the progress of works
requesting sign-off at stage or final completion of works
sub-contracting items to sub-contractors and managing the sub-contract enquiry and order processes

Relationships

The service provider has relationships within Flow360 to:

Clients
- when a service provider undertakes work on a site the client has resposibility for
- when a service provider has submitted rates (client level or site/resource level) for works on a site the client has resposibility for

Managers
- when a service provider undertakes work on a site the manager has resposibility for
- when a service provider has submitted rates (site/resource level) for works on a site the manager has resposibility for

Surveyors
- when a service provider undertakes work that the surveyor has sign-off responsibility for

Other service providers
- when they are sub-contracted to undertake some or all items on a works enquiry or order

Occupiers
- when the service provider undertakes work in an area that the occupier uses

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