These terms and conditions of use (Terms of Use) explain how our website at flow360.net should be used. Please read them very carefully. By continuing to use this website you agree to these Terms of Use. If you do not agree with them, you should not use this website. 

Please note that additional terms and conditions will apply if you buy one of our products.

This website is operated by Flow360 Ltd. Our registered office is Flow360 Ltd ℅ Smith Butler, Sapper Jordan Rossi Park, Otley Road, Baildon, West Yorkshire, BD17 7AX. This should also be used for all correspondence. Our email address is info@flow360.net. Flow360 Limited is a company registered in England and Wales with Company Number 04989079 and VAT registration number 860378805.

The Flow360 Name and Logo are Registered Trademarks. 

Access to our website is temporary and we may withdraw or amend the information we provide without notice. We will not be liable if for any reason, our site is unavailable at any time.

You must make all arrangements needed to access our site and ensure that anyone accessing it through your internet connection is aware of and complies with, these Terms of Use.

We may restrict access to some parts of or our website to registered users. All usernames and passwords must be treated confidentially and not disclosed. We may disable usernames or passwords if we believe that you have not complied with any of these Terms of Use.

You must not corrupt the website, flood it with information which causes it to malfunction or use any features which may affect it such as worms, viruses or logic bombs. Spam (multiple, unsolicited or undesired bulk emails) is strictly forbidden. 

You must not attempt to gain unauthorised access to our site, our servers or any server or computer connected to it. You must not attack our website via a denial-of-service attack or similar. If you do, you may commit a criminal offence. We will report any such breach to the relevant authorities, will co-operate with them by disclosing your identity and your right to use our site will end immediately. We may also use software to monitor network traffic to identify unauthorised attempts to upload or change information on our website or otherwise cause damage. 

You must use your own identity when using the website and make sure that any information you provide is accurate and up to date. You must not provide information about another person except with their express permission or submit information which is copied from another source.

Under no circumstances should any submission or comment be made using this website which is defamatory, abusive, obscene, unlawful, sexist, racist or discriminatory or which may in any way cause offence. You must never use abusive language, be aggressive, swear, threaten, harass or abuse any other person. 

Any material you upload will be considered non-confidential and we will have the right to use, copy, distribute and disclose such material to third parties but will only do so in accordance with our privacy policy. We may also disclose your identity to any person who claims that material posted or uploaded by you violates their intellectual property, privacy or other rights. 

We will not be liable to any person for the content or accuracy of any materials posted by you or any other user of our website.

We may remove any material, posting, submission or other content uploaded to our website at any time, including any submissions or content which does not conform to the requirements of these Terms of Use. 

The information on this website and our rights

We may remove content or change our website at any time and without notice. We aim to provide accurate information but do not guarantee to do so nor that a particular product or service will be made available. We may withdraw information, products and services at any time.

Any information on this website about timing of delivery and enquiry response times is indicative only and will not be binding. 

Any tools that we may make available on or link to on our website from time to time are for convenience only and are not guaranteed to be accurate.

The information on this website is in English. 

All design, text, graphics, images, logos, trademarks, arrangement of them and all other materials and content on this site and any underlying software are subject to copyright and other ownership rights which belong either to us or our third party licensors. Using this website does not in any way give or transfer any such rights to you.

You must not or allow anyone else to publish, copy, distribute or modify this website or any content whatsoever. Proprietary works are protected by laws and all such rights are reserved.

You may print off one copy and download extracts of any page for personal reference and may draw the attention of others to material on our site. You must not modify the copies of any materials you have printed off or downloaded in any way or use any illustrations, photographs, video or audio sequences (if any) or any graphics separately from any accompanying text. Our status as author of material on our website must always be acknowledged. 

If you print off, copy or download any part of our site in breach of these Terms of Use, your right to use our website will cease immediately and you must return or destroy all copies of the materials you have made.

You must not copy or use any trademarks or logos on this website except with our express written permission. There are various trademarks, logos, drawings and animated characters shown on this website which belong to our licensors and associates and we must help protect the rights of those third parties as well as protecting our own rights. These include the rights of our resellers and other business partners. 

Where we may offer deals or promotions but reserve the right to remove them at any time. 

We provide images or our products on this website for illustration only. Please note therefore that the images used may not represent the full range of products or features. 

We may provide links to other websites. Those links and any other third party information are provided for convenience and we are not responsible for the content or availability of those websites or your use of them. We do not make any representations or give any kind of guarantee with regard to their content.

Third party websites which you may link to from this site may offer products or services for sale. Any purchase of such products or services shall be between you and the third party and we shall not be liable for any purchase that you may make directly from a third party.

You may link to our home page but must do so in a way which is fair and legal and does not damage our reputation or take advantage of it. You must not infer any association, approval or endorsement where none exists. 

You must not establish a link from any website that you do not own. Our website must not be framed on any site, nor may you create a link to any page other than the home page. We may withdraw linking permission without notice.

You must make sure that your reliance on this site is suitable for your own purposes. The information we provide is not intended to amount to advice and the material is provided without any guarantee as to its accuracy. 

We do not warrant that the information accessible via this website is complete or that the website will be available, secure or operate without error or be free from virus or similar.

Nothing in these Terms of Use is intended in any way to exclude or limit our liability for death or personal injury which is caused by our negligence or any fraudulent misrepresentations by us or for any other liability which cannot be excluded or limited under applicable law.

This website is provided on an “as is” basis. Accordingly, to the extent that the law allows, neither we nor any of our employees or representatives will be liable to you, no matter how that liability arises, for any costs, claims, liabilities, expenses or damages which you incur arising out of or in connection with use of this website. This includes without limit:

• loss of profit or loss of anticipated savings (whether direct or indirect);

• loss of data;

• loss of income, revenue or business;

• loss of goodwill or damage to reputation; or

• wasted management time.

All conditions, warranties and other terms which might otherwise be implied by statute or common law (including as to satisfactory quality and fitness for purpose) are excluded to the fullest extent permitted by law. 

We will not under any circumstances be liable for any loss or damage caused by a distributed denial-of-service attack, virus or similar that may infect your computer equipment, computer programs, system, data or other proprietary material due to your use of our website or to your downloading of any material posted on it, or on any website linked to it. 

Our liability to you when you purchase products from us is dealt with in our trading terms and conditions.

The English courts will have exclusive jurisdiction over any claim arising from or related to our website or these Terms of Use. These Terms of Use and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes or claims) or this website shall be governed by and construed in accordance with English law.

If any part of these Terms of Use becomes void then all other parts will continue to be valid irrespective of the unenforceable part.

Failure by you or us to exercise rights under these Terms of Use or a delay in doing so will not affect any of the remaining rights and remedies available to us or you.

Nothing in these Terms of Use will imply a relationship of employment, partnership, joint venture or agency between us.

We may appoint any third parties to assist us in making this website available or any related service to you at any time.

Except as agreed in these Terms of Use, a person who is not a party to them will not have any rights to enforce any term as set out above.

We may amend these Terms of Use at any time.

Please also refer to our Privacy Policy and Cookies Policy for additional information about how we use the information we hold.