Messages

Overview

Flow360 generates messages automatically to inform users about key events. These will include new works enquiries or orders, responses to enquiries or orders, requests for works inspections and sign-off and so on. There is no need for any user to do anything in relation to these messages - they are generated automatically as needed.

Messages are automatically linked to the sender and the recipient and may also be linked to other objects in Flow360 - for instance a new works order will also be linked to the works order itself.

It is possible for users to manually send other users messages within Flow360 as well as by email.

The main start screen - message alert

If you have any new messages the front screen will inform you. Click the messages button to view your received messages list.

The received messages list

By default only unread messages are displayed in the list when you first view it. You can use the filters to change the criteria in order to view other messages. Click on the Goto button (1) to the left of the releavnt row to view the message card.

The message card

This particular message informs you that you have received a new tender enquiry (1). The link to the enquiry is at the bottom (2). Click the Goto button by the link to view the tender enquiry itself.

Sending a message manually

You can send a message to another Flow360 user by clicking the envelope icon next to their name, either on their contact card or on the contact list.

The message dialog

You must complete all fields. If you click the email tick box (1) Flow360 will attempt to get the appropriate addresses for you - if it cannot locate them you will have to enter them manually - you will see a message at the bottom of the window informing you if this is the case (2).

Click Confirm to send your message.

Confirmation of message

Click OK to dismiss the dialog.

New message added to sent messages list

The new message will already be in the recipient's in-tray in Flow360, and will also have been sent via email if you clicked the email option. Click the Goto button on the relevant line to review the message.

The new message card