How to reset or change your password
If you are logged in as a manager, client, provider or owner you will have the choice of your personal home or your user role home. Select Personal here. Other user types do not see this dialog.
When you arrive at your personal home card, click the preferences button to access your personal preferences.
On your personal preferences card, click the Change Password button
Note the minimum requirements and recommendations for setting more secure passwords.
Click Yes to continue
You need to enter your current password, then your new password twice. Finally click the Confirm button to activate the new password.
A red cross at any stage indicates an error / incorrect entry.
Your new password was accepted and has been activated. Next time you logon you must use this new password.
If your new password is the same as the existing password you will see this error message.
If the new password you entered twice does not match, you will see this error message.